Tip #1: Warm Greeting
A customer wants to be greeted warmly with a big smile as they enter your establishment. Welcome them with your friendliest greeting and make them feel important. This is important as your customer’s first impression may affect their mood for the entire dining experience.
Tip #2: Great Food
Every customer expects to eat delicious food when they enter your establishment. To keep them satisfied, politely suggest the most sumptuous food you have on your menu. Suggesting your best sellers will give them information on what your restaurant specializes in.
Tip #3: Alertness and Readiness
These two are vital characteristics that your staff should have to keep customers happy and satisfied. Always be quick and be prepared to assist the customers whenever they require your help.
If you have an unsatisfied customer, rectify the situation immediately. This will assure that you deliver quality customer service even after a bad experience. Remember that anything your customers might say about your business matters, so always be careful in dealing with them