Where To Get Reviews
It's usually disgruntled customers who leave honest reviews, but there are still mild-mannered opinions about the product or service that you can find online. It won't help that you have many reviews but 80% are pointing out your merchandise flaws.
A strategy to help make your product deal matter online is to send a message to your Facebook fans or email list and ask them to leave a review at your Google Place page.
Also, try sending out follow up or reminder postcards with a call-to-action to review your business. Present it as a link asking for a review on your web site.
Or you can display a sign by your cash register or hand them a flier with their receipt asking for a review.